Legal Center

1. General Policy

Learnify AI provides digital subscriptions, online courses, AI-powered tools, downloadable resources, templates, e-books, prompts, PDFs, designs and other digital products. All purchases are final and generally non-refundable once digital access, subscription benefits or downloadable content has been provided, except where a refund, reversal or other remedy is required by applicable law or where Learnify AI approves an exception described below.

2. Subscriptions

Current tiers: Free (₹0), Pro (₹199/month) and Career Pro (₹499/month), with student benefits as displayed at checkout and subject to eligibility. Subscriptions renew automatically only where the customer has authorized recurring payments. You can cancel auto-renewal through Account Settings; after cancellation, paid access remains available until the end of the current paid billing period unless otherwise stated at checkout or required by law. Cancellation does not automatically trigger a refund for the current billing period.

3. Digital Products

Purchases of downloadable PDFs, e-books, prompts, resume templates, design assets, digital guides, software downloads and other digital products are generally non-refundable once delivered or made available for download. Please review the product description, compatibility, included features and price before purchasing.

4. Payment Errors and Exceptions

Learnify AI will investigate and provide an appropriate remedy for:

• Duplicate charges for the same purchase.
• Successful payments where access was not provided.
• Incorrect amounts charged because of a verified payment-processing error.
• Unauthorized transactions, subject to verification and applicable payment-provider procedures.
• Refunds, reversals or remedies required by applicable law.

Where appropriate, Learnify AI may restore access, correct the account, provide replacement delivery or initiate a payment reversal through the relevant payment provider.

5. Failed and Pending Payments

A failed or pending payment does not automatically create an active paid subscription. Access to paid features is granted only after the payment provider confirms a successful transaction, subject to reconciliation and fraud checks. Pending transactions are checked against payment-provider records, and customers are not charged twice for the same order.

6. Subscription Cancellation

Customers may cancel future recurring payments through Account Settings or the applicable payment-provider mechanism. Cancellation stops future renewals once the cancellation is successfully processed. Confirmation, the cancellation date and the remaining access period are visible in Account → Billing & Payments.

7. Contact and Complaints

For payment, delivery, cancellation or access issues, contact Learnify AI through support.learnifyai@gmail.com or the official support and grievance channels displayed on the website. Please provide the order ID, transaction reference, registered email address and relevant payment details. Never share passwords, OTPs or full card details.

8. Legal Compliance

This policy does not remove or restrict any non-waivable rights or remedies available to consumers under applicable Indian law. It applies consistently to Razorpay and Cashfree transactions and is reviewed and updated when relevant legal or payment-provider requirements change.